FAQ

Frequently asked questions

What’s included in the 14-day trial?

Full access to all features—unlimited notes, threads, and collaboration. If you’re unhappy for any reason, we’ll refund you—no questions asked.

Can I switch between plans?

Yes—upgrade, downgrade, or move from monthly to yearly anytime. We’ll automatically prorate any differences if you do.

How do I decide between Individual, Family, or Team?
  • Individual: Ideal for building your second brain and boosting productivity.
  • Family: Great for up to five members at once.
  • Team: Unlimited members, extra storage, and priority support—perfect for growing organizations. Need help deciding? Just reach out!
What if I exceed my storage limit?

We’ll prompt you to upgrade or clear space. Meanwhile, your data remains safe and readable until you decide—just contact us if you need more storage.

Do I own my data?

Absolutely. You retain complete ownership and can export your content anytime in open formats like Markdown.

Is my data private and secure?

All content is processed on your device. End-to-end encryption is on our roadmap. Meanwhile, your data remains private.

Can I use the app offline?

Yes—syncing happens automatically once you’re back online. All your content remains available offline.

Do you offer refunds or discounts?

We have a 14-day free trial to help you decide. If you’re unhappy for any reason, we’ll refund you—no questions asked.

Is there a self-hosted version?

Not yet, but we may offer one in the future if there’s enough demand. Let us know if you’re interested.